Refund Policy

At Nayasa, we are committed to providing our customers with the highest level of satisfaction when shopping on our website, www.nayasa.com. However, if you receive a damaged or defective product, please reach out to our customer care team for assistance. Our team will work with you to resolve the issue and, at our discretion, replace the product.

Cancellation Policy

If you need to cancel an order before it has been shipped, please write to our customer support team at support@nayasa.com or call us at the provided phone number. The order will be cancelled, and a refund will be initiated within 24-48 business hours after the cancellation request has been received.

 

Changes to the Refund Policy

This policy is subject to change at any time by Nayasa without prior notice to the user.

Contact Us

If you have any questions, concerns, or requests regarding our Refund Policy or practices, please contact us at:

Phone:

Office: 022-69659000/99

Email:

General Enquiries: enquiry@nayasa.com  

Exports Enquiries: enquiry@nayasa.com